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Job Description
Structured overview of role & requirementsAbout This Role
Own the architectural vision and end-to-end design decisions for the ServiceNow platform within IT transformation programs.
Lead technical governance by establishing architectural principles, standards, and overseeing solution design integration, ensuring compliance and security.
Build and lead a team of architects, collaborate with cross-functional teams, and represent ServiceNow platform in strategic governance forums.
Minimum Requirements
15+ years in enterprise architecture, solution design, or technical leadership roles.
At least 5 years leadership experience specifically with ServiceNow platform administration, architecture, and design.
Demonstrable expertise across multiple ServiceNow modules (ITSM, ITOM, GRC, HRSD) with integration capabilities.
Work Experience Required: 15+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in leading large-scale, complex technology transformations involving ServiceNow or equivalent platforms.
Strategic operator comfortable influencing enterprise technology direction via governance boards or steering committees.
Strong cross-functional leadership ability with proven stakeholder management and capability to communicate complex technical concepts to diverse audiences including executives.