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Job Description
Structured overview of role & requirementsAbout This Role
Own the end-to-end deployment, configuration, maintenance, and troubleshooting of Skan AI's software in customer-hosted (on-prem and hybrid) enterprise environments.
Design and implement architecture solutions and ensure stability, performance, and adherence to customer constraints including air-gapped or security-restricted networks.
Act as the primary technical liaison to customer IT teams managing deployment, incident response, upgrades, and technical risk communication throughout the customer lifecycle.
Minimum Requirements
Experience Required: Not explicitly mentioned in the JD.
Strong expertise with enterprise on-prem infrastructure including Windows and Linux servers, enterprise networking, virtualization, and security-restricted environments.
Hands-on experience in deployment, patching, upgrades, and troubleshooting complex enterprise software environments.
Not explicitly mentioned: educational qualifications, notice period, or location requirements.
Ideal Candidate Profile
Experienced in managing complex, regulated enterprise customer-hosted deployment environments involving high levels of technical coordination and problem resolution.
Skilled in strategic architectural design combined with practical troubleshooting in diverse infrastructure stacks including air-gapped and security-restricted setups.
Capable of engaging with senior customer IT stakeholders, negotiating technical requirements, and maintaining transparent communication on infrastructure health and risks.