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Job Description
Structured overview of role & requirementsAbout This Role
Lead and coordinate offshore batch processing support activities including job scheduling, troubleshooting, and managing complex technical issues in test environments.
Serve as the primary escalation point, collaborating with onshore senior developers and management to manage priorities, releases, and ensure consistent 24x7 operational support.
Drive operational excellence by monitoring batch jobs, executing data refreshes, leading root cause analyses, and supporting process improvement initiatives.
Minimum Requirements
Extensive experience with IBM z/OS mainframe environments and hands-on skills in JCL, REXX, COBOL, CICS, and DB2.
Experience leading technical teams or serving in a lead support capacity with capability to manage escalations and complex batch processing issues.
Strong understanding and practical knowledge of batch scheduling, workload automation (ESP), and test environment support processes.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing and coordinating multi-shift offshore and onshore batch support teams in fast-paced, enterprise mainframe operational environments.
Proficient in technical leadership involving complex batch job troubleshooting, incident management, release coordination, and process optimization.
Skilled at cross-functional collaboration with infrastructure, application, and business teams to maintain service continuity and operational readiness.