Associate, Cluster Operations and Service Head, Consumer Banking Group

Own and drive new-to-bank current-account acquisition, activation, quarterly balance growth, transaction throughput, and fee income targets for the cluster.

Lead and coach field sales teams to execute catchment-led acquisition strategies and ensure disciplined sales cadence including pipeline and conversion tracking.

Ensure portfolio quality by activating accounts, increasing digital adoption, implementing solution-led cross-sell strategies, and maintaining risk and compliance standards.

Work Experience Required: Not explicitly mentioned in the JD

Location Requirement: Must be willing to work in Neyveli

Mandatory Skills: Experience in current-account sales management, branch and team-level sales planning, client acquisition, and portfolio quality management

Compliance Knowledge: Must understand and ensure adherence to KYC, AML, fraud-risk, and regulatory requirements.

Experienced in managing large field sales teams with responsibility for multi-metric targets including acquisition, activation, and fee income.

Skilled in executing segment-specific business acquisition strategies in a commercial banking context with knowledge of digital banking products and transaction banking solutions.

Strong in maintaining portfolio quality and risk compliance, with an ability to engage senior clients and manage service governance effectively.