Operations Leader, Global Deals Desk | Managed Services
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Job Description
Structured overview of role & requirementsAbout This Role
Oversee daily operations of the Global Deals Desk focused on Managed Services proposals for multi-year, multi-jurisdiction bids.
Lead commercial strategy, pricing, costing, contracting, and proposal production teams, collaborating closely with client partners, legal, risk, and delivery functions.
Standardize commercial processes, develop pricing/costing models, coordinate deal intake and coaching, and drive operational efficiencies including automation.
Minimum Requirements
10+ years in pursuits leadership within large technology or professional services organizations.
Proven experience structuring and negotiating complex, high-value commercial deals including pricing and contracting.
Bachelor's degree in business, finance, engineering, or related field; advanced degree/certification preferred (e.g., MBA, CIMA, CPA).
Work Experience Required: 10+ years; notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experience combining commercial leadership with hands-on understanding of technology and operational delivery in managed services.
Strong financial acumen to build and analyze pricing/costing models supporting strategic commercial decisions.
Ability to collaborate cross-functionally across sales, legal, risk, and delivery teams in large matrixed professional services environments.