SRE Production Support (Rotational Shift)
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Job Description
Structured overview of role & requirementsAbout This Role
Provide 24x7 production support for critical business applications and infrastructure including incident management and root cause analysis.
Develop and maintain automation solutions using Shell and Python scripting to reduce manual operational effort.
Participate in on-call rotations, night shifts, and weekend support while driving continuous improvement aligned with SRE best practices.
Minimum Requirements
4-6 years of experience in production support, automation, Linux, and Site Reliability Engineering.
Strong hands-on experience with Linux/Unix administration, Linux commands, Shell scripting, and Python development.
Availability to work night shifts, on-call rotations, and weekend support schedules.
Experience with incident management, root cause analysis, service restoration, and problem management.
Ideal Candidate Profile
Experienced in operational support environments focusing on reliability and automation within financial services or similar tech sectors.
Proficient in applying Site Reliability Engineering principles to improve service resiliency and reduce operational toil.
Capable of collaborating across application, infrastructure, and network teams to enhance monitoring and incident response capabilities.
