Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Respond to advanced and complex employee People & Culture inquiries via multiple channels, ensuring accurate and speedy resolutions or appropriate escalation.
Execute and manage employee data updates including bulk EIB imports into Workday, completing People & Culture transactions and data reporting.
Maintain and drive continuous improvement in People & Culture systems, processes, and data quality with a focus on operational excellence.
Minimum Requirements
Minimum 2+ years experience in a People & Culture Tier 1 customer care environment.
Proficient with Workday, especially large-scale EIB loads and business process data mapping validation.
Strong knowledge of local benefits, talent acquisition, and Workday data maintenance processes.
Work Experience Required: Minimum 2+ years in P&C Tier 1 customer care environment. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in handling detailed, large-scale HR data management and complex employee inquiries efficiently using multiple HR systems and case tools.
Skilled in advisory functions, capable of assisting employees directly or via third-party vendors with advanced P&C issues.
Focused on operational excellence and continuous improvement in People & Culture processes and data accuracy, demonstrating strong communication and collaboration skills.