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Job Description
Structured overview of role & requirementsAbout This Role
Provide day-to-day technical support to employees for hardware and software systems including troubleshooting and fault rectification.
Manage and oversee short-term team activities, possibly supervising less experienced professionals and taking responsibility for output quality.
Evaluate hardware and software, recommending infrastructure upgrades or improvements to enhance IT operations.
Minimum Requirements
Comprehensive knowledge in IT support discipline or related area as relevant to role.
Work Experience Required: Not explicitly mentioned in the JD.
No explicit mention of mandatory degrees, certifications, or notice period.
No strict onsite or location requirements mentioned.
Ideal Candidate Profile
Experienced in independently generating and initiating workload within IT support and operations.
Capable of managing a team of individual contributor coworkers and improving day-to-day processes.
Strong operational decision-making skills within defined scope and accountable for professional excellence in IT service delivery.