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Job Description
Structured overview of role & requirementsAbout This Role
Develop, test, support and execute fraud attack treatment processes collaborating with Operations, Policy, and Analytics teams.
Perform business analysis and workflow requirements to improve operational efficiency across the organization and validate reporting metrics for accuracy.
Serve as liaison between business users and technologists, mentoring junior analysts and influencing decision-making through fact-based advice.
Minimum Requirements
2+ years relevant work experience in fraud data analysis or related role.
Proficiency with SAS and SQL mandatory.
Bachelor's degree or equivalent combination of education and experience required.
Knowledge of Citi Cards or Retail Fraud processes preferred but not mandatory.
Ideal Candidate Profile
Experience working in cross-functional teams focusing on operational efficiency and data-driven decision making within financial services or fraud domain.
Ability to clearly communicate and translate business requirements to technical teams.
Comfortable mentoring junior analysts and influencing stakeholders through analytical insights.