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Job Description
Structured overview of role & requirementsAbout This Role
Provide day-to-day operations support for Wire Operations department, handling account maintenance and servicing on Retail Bank Accounts aligned with regulatory rules.
Perform financial adjustments on accounts due to returned deposited items or requests from branches or clients.
Act as liaison between operations staff, relationship managers, project managers, custodians, and clients ensuring task completion, content updates, process control adherence, and risk assessment.
Minimum Requirements
Bachelor’s degree or equivalent experience required.
4-2 years of relevant work experience.
Proficiency in Microsoft Office software.
Ability to manage deadlines and work under pressure.
Ideal Candidate Profile
Experience in operations support within banking related to account servicing and financial adjustments.
Capable of analyzing procedures, escalating risks, and coordinating across multiple teams and business functions.
Detail-oriented with strong organizational, communication, problem-solving, and decision-making skills.