Associate Director -Xactly Administrator

Lead and co-create processes, policies, and global administration of Xactly incentive compensation practices across multiple divisions, subsidiaries, and thousands of sellers worldwide.

Oversee global Xactly administrators, enforce configuration standards, data governance, and audit readiness while managing integrations with CRM, HRIS, Payroll, and Finance systems.

Act as strategic leader and primary administrator for the Xactly COE, collaborating cross-functionally to align operational strategies with business objectives and drive continuous improvements.

7+ years of commission system configuration and development experience, or 4+ years specifically with Xactly development responsibilities.

Bachelor's degree in Business, Finance, or related field.

Must have or be able to obtain Xactly certifications related to Connect, Extend, Reporting, Administration, and Plan Configuration.

Proven experience managing global commission system administration including plan configuration, dispute management, workflows, data quality, and Xactly administrator duties.

Experienced in overseeing multi-region/multi-instance Xactly environments with strong governance on data, security, and audit compliance.

Capable of translating complex business requirements into prioritized operational improvements with strategic focus on ROI and scalability.

Skilled in cross-functional leadership and relationship-building across Sales, IT, Finance, HR, and external vendors to support and evolve incentive compensation operations.