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Job Description
Structured overview of role & requirementsAbout This Role
Manage and oversee all lobby and front-of-house operations ensuring professional, secure, and service-oriented environment.
Supervise front office staff maintaining discipline, grooming, service standards, and coordinate with Security, Engineering, Housekeeping, and EHS teams for seamless lobby operations.
Handle visitor management, occupant requests, complaints, emergency preparedness, maintain records, and support tenant engagement initiatives.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD
Location: On-site, Hyderabad, Telangana
Must support and comply with RMZ HSE Policy, IMS standards, and related safety protocols
Must be able to supervise front office staff and manage lobby operations including coordination with multiple teams
Ideal Candidate Profile
Experienced in managing lobby/front office operations with strong coordination skills across security, engineering, housekeeping, and safety teams
Capable of handling operational escalations and driving improvements in occupant experience and service standards
Comfortable working on-site with operational responsibility for safety and compliance in a service environment