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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage AML and crypto compliance operations teams of 50-100+ FTEs, overseeing productivity, quality, utilization, and SLA adherence.
Own workforce planning, capacity management, performance management, coaching, and succession planning for leadership pipeline development.
Act as primary client-facing contact for delivery governance, escalations, and drive process improvements through root cause analysis and cross-functional collaboration.
Minimum Requirements
Strong expertise in AML / Financial Crime operations and Crypto Compliance including regulatory adherence (FATF, OFAC, FinCEN, BSA/AML).
Proven experience managing large teams (50-100+ FTEs) and client interactions in AML/crypto compliance context.
Work Experience Required: Minimum 7+ years in AML / Financial Crime / Crypto Compliance with at least 2-3 years in leadership role (TL/Supervisor/AM).
Mandatory exposure to crypto/AML compliance with strong command of KPI management, SLA tracking, and reporting.
Ideal Candidate Profile
Experienced leader with strong ability to manage high-pressure delivery environments in AML and crypto compliance.
Skilled in data-driven decision-making, dashboard/reporting expertise, and delivering against compliance SLAs and quality standards.
Proficient in cross-functional collaboration with Compliance, Risk, QA, Training, Product, and Tech teams for operational and regulatory alignment.