AVP–Lead QA & Proofing Unit -Operations GRC
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Job Description
Structured overview of role & requirementsAbout This Role
Lead Quality Assurance and Proofing Unit for enterprise-wide reconciliation activities across all operations and business units.
Ensure independent validation, exception monitoring, and closure of outstanding reconciliation items with escalation mechanisms.
Manage QA KPIs, performance dashboards, and compliance with reconciliation policies to reduce aged unreconciled items and achieve audit standards.
Minimum Requirements
Minimum 10+ years experience in operations/internal controls/reconciliation/assurance roles within banking.
Experience with reconciliation platforms such as SmartStream, TLM or similar.
Proficiency in analytical tools including Power BI/Tableau/Excel for dashboarding and reporting.
Work Experience Required: 10+ years explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced leader capable of independently overseeing complex reconciliation quality assurance across multinational banking operations.
Demonstrated ability to manage cross-functional, multi-country teams and implement centralized standards in a transformation environment.
Strong analytical and problem-solving skills with expertise in operations risk, controls, and regulatory reconciliation governance.