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Job Description
Structured overview of role & requirementsAbout This Role
Drive operational initiatives to improve property performance, guest experience, and cross-functional processes including maintenance, feedback compliance, and portfolio management.
Identify and implement cost control, efficiency, and automation opportunities, including AI tools and process improvements.
Develop and manage SOPs, MIS, and operational metrics; lead adoption of key initiatives and cross-functional projects independently.
Minimum Requirements
3–5 years of experience in Operations, Strategy, Program Management or related roles.
Experience required in hospitality, travel, real estate, or multi-location operations preferred but not mandatory.
Work Experience Required: 3-5 years in relevant operational or strategic roles.
Location: Mumbai (explicitly mentioned).
Ideal Candidate Profile
Experienced in managing multi-location or hospitality operations with a strategic and data-driven approach.
Capable of autonomous leadership in cross-functional project management and driving accountability via metrics and SOPs.
Skilled in stakeholder management, problem-solving, and implementing AI/automation tools to enhance operational efficiency.