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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage the Workplace Experience services team to ensure consistent, high-quality service delivery and exceptional occupant experiences.
Oversee daily workplace operations including compliance audits, vendor management, and emergency response coordination.
Drive continuous improvement initiatives, data-driven operational enhancements, and cost optimization in workplace services.
Minimum Requirements
Bachelor's degree in Hospitality Management, Business Administration, Facilities Management, or related field.
3-5 years of progressive experience in hospitality, facilities management, or workplace services.
Minimum 2 years of team leadership or supervisory experience in service-oriented environments.
Location: On-site in Hyderabad, Telangana; Scheduled weekly hours: 48.
Ideal Candidate Profile
Experienced in managing vendor relationships and negotiating service contracts to maintain service quality and cost control.
Demonstrates strong operational oversight skills with ability to enforce SOPs, drive compliance, and manage emergency response effectively.
Capable of leading teams with a focus on service excellence, continuous improvement, and stakeholder communication in fast-paced, occupant-focused environments.