Technical Program Manager - Ecommerce

Own and lead the delivery lifecycle of core e-commerce projects spanning direct, partner, and channel sales, including catalog management and product launches.

Drive execution of complex technical programs from requirements gathering through launch, coordinating cross-functional teams to ensure timelines, status updates, and issue resolution.

Monitor program health and revenue metrics to identify growth opportunities, optimize shopper journeys, and scale digital storefront performance globally.

Bachelor’s degree or higher in Business, Marketing, Computer Science, Computer Engineering, or related field, or equivalent experience.

8+ years of technical program or project management experience in modern e-commerce, retail tech, or digital marketplace environments.

Strong knowledge of e-commerce platforms (payment gateways, shopping carts, order management, inventory, APIs) and project management methodologies like Agile/JIRA.

Familiarity with web performance optimization, SEO technical requirements, and global data privacy standards such as GDPR and PCI-DSS compliance.

Experienced in managing technically complex, multi-stakeholder ecommerce programs with direct impact on revenue growth and user experience.

Highly organized with demonstrated ability to adapt to shifting priorities in a fast-paced environment while maintaining attention to detail and delivering results independently.

Strong analytical focus with experience utilizing data-driven decision making, including A/B testing and continuous improvement strategies, preferably within the high-tech or enterprise ecommerce space.