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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end product vision, strategy, and roadmap for order management and reservations on a high-scale commerce platform.
Lead cross-functional teams to reduce Failed Customer Interactions through improved validation, orchestration, intelligent routing, and incident learnings.
Drive use of AI/ML and data analytics to enhance booking, payment success, and servicing reliability across the transaction lifecycle.
Minimum Requirements
Minimum 7+ years in product management with complex, platform-oriented products in booking, orders, payments, or servicing.
Strong technical fluency with APIs, distributed systems, cloud architectures, and data platforms.
Proven experience defining product vision and strategy that improves success, reliability, and cost metrics of large-scale systems.
Work Experience Required: Minimum 7+ years product management experience explicitly stated.
Ideal Candidate Profile
Experienced in commerce or travel booking ecosystems, including strong understanding of purchase, payment authorization, fraud, cancellations, and refunds.
Able to lead technical product development with engineering in distributed, cloud-based environments and complex integrations.
Skilled at using data-driven decision making, root-cause analysis, and experimentation to optimize platform health and customer experience.