Marketplace Risk Operations Analyst (Night Shift)
StockXMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Investigate complex, escalated fraud cases involving accounts, transactions, and listings using human judgment beyond AI recommendations.
Identify coordinated fraud patterns and emerging threats by analyzing signals across accounts, devices, geographies, and transactions.
Provide actionable fraud insights and feedback to improve AI detection models, enforce policies accurately within SLAs, and document findings for escalations and legal use.
Minimum Requirements
Minimum 3 years of experience in Fraud Operations, Trust & Safety, Risk Operations, or similar investigative roles.
Experience with fraud detection tools such as SEON, Sardine, Sift or similar platforms; SQL or BI tool knowledge is a plus.
Strong analytical skills to recognize patterns across multiple data dimensions and excellent investigation documentation skills.
Work Experience Required: 3+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Comfortable critically evaluating AI-generated fraud case recommendations and providing structured feedback to improve models.
Skilled in connecting cross-account and cross-geography fraud signals to detect complex abuse patterns in a fast-paced tech platform.
Experienced in handling enforcement actions promptly while maintaining clear, evidence-based communication for policy and legal escalations.