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Job Description
Structured overview of role & requirementsAbout This Role
Own business analysis for retail banking and digital transformation projects, focusing on customer onboarding and digital account servicing journeys.
Collaborate with Product Owners, Technology, and Operations teams to capture, refine, and document business requirements supporting end-to-end delivery.
Manage Agile delivery artifacts such as epics, user stories, and backlogs using tools like Jira and Confluence.
Minimum Requirements
Minimum 8+ years of relevant work experience.
Strong expertise in retail banking domain with digital transformation experience.
Experience in customer onboarding processes and digital account servicing.
Proficiency with Agile methodologies and tools including Jira and Confluence.
Ideal Candidate Profile
Experienced in managing end-to-end business analysis in large-scale banking digital initiatives.
Comfortable working with global teams and multiple stakeholders across Product, Technology, and Operations.
Prior exposure to large global banks will be advantageous but not mandatory.