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Job Description
Structured overview of role & requirementsAbout This Role
Manage and maintain MI reports including daily and sales reports to support the Non-Resident Indian (NRI) growth strategy.
Lead and track Overseas Indian Relationship Managers' leads and ensure accuracy and completeness of account opening documentation including KYC and complaint management within TAT.
Manage stakeholder relationships and implement best practices to enhance international service standards targeting improved customer experience for the NRI community.
Minimum Requirements
Graduate or Postgraduate degree.
2-3 years of banking industry experience.
Minimum 1 year of operational knowledge and advanced Excel skills in banking.
Team management experience.
Ideal Candidate Profile
Experienced in banking operations with a focus on international or NRI client segments.
Detail-oriented with skills in MI management, KYC compliance, and complaint resolution.
Capable of stakeholder management and leading teams in a results-driven environment.