India - Assistant Manager CLS Operations (Internal Only)
Inchcape Shipping ServicesMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage the Crew Logistics Services team to deliver efficient vessel operations and achieve business objectives.
Own end-to-end vessel call operations including nomination to Close Estimate approval, with accountability for operational performance and customer satisfaction.
Review and validate Disbursement Account (DA) costs ensuring financial accuracy, while proactively managing risks, escalations, and process improvements.
Minimum Requirements
Minimum 6+ years of maritime industry experience, preferably in Vessel Operations, Port Agency, Crew Logistics Services, or DA Cost Management.
Demonstrated experience in end-to-end vessel port call management including DA review and stakeholder management.
Proven ability to independently manage customer accounts and lead teams in operational and commercial contexts.
Work Experience Required: Minimum 6+ years in relevant maritime operations roles.
Ideal Candidate Profile
Experienced in customer account ownership with the ability to drive operational excellence and service quality in complex port operations.
Skilled in financial scrutiny of DA costs with strong commercial acumen and risk management capabilities.
Leadership orientation emphasizing team coaching, accountability, and collaborative stakeholder management in a global maritime service environment.
