Microsoft 365 & Productivity Applications Specialist
Solventum CorporationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Manage licensing, compliance, and optimization for Microsoft 365, Adobe Creative Cloud and Document Cloud, Foxit, and other productivity apps including provisioning and reclaiming unused licenses.
Serve as primary L4 administrator for Adobe and Foxit platforms, handling escalated support tickets end-to-end and assisting L2/L3 teams across Microsoft 365 and productivity suite.
Lead vendor interactions for software licenses, coordinate deployment/testing with Intune teams, create and maintain ServiceNow documentation and license usage/compliance reports with focus on automation and process improvements.
Minimum Requirements
Bachelor's Degree or higher.
At least 5 years of experience in software license administration, IT asset management, or enterprise application support.
Minimum 2 years administering Microsoft 365 licenses and 2 years providing escalated enterprise IT technical support (L3 or L4).
Minimum 1 year experience creating license usage/compliance reports in Excel and maintaining technical documentation.
Ideal Candidate Profile
Experienced in managing complex software license portfolios with ability to optimize costs and compliance.
Skilled in vendor management and cross-functional collaboration involving finance, procurement, and IT teams.
Proficient in automation tools like PowerShell, Power Automate, Microsoft Graph, ServiceNow, and advanced Excel reporting.