Microsoft 365 & Productivity Applications Specialist
Solventum Corporation (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 12–18 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage licensing, compliance, and optimization for Microsoft 365, Adobe Creative Cloud and Document Cloud, Foxit, and other productivity apps including provisioning and reclaiming unused licenses.
- Serve as primary L4 administrator for Adobe and Foxit platforms, handling escalated support tickets end-to-end and assisting L2/L3 teams across Microsoft 365 and productivity suite.
- Lead vendor interactions for software licenses, coordinate deployment/testing with Intune teams, create and maintain ServiceNow documentation and license usage/compliance reports with focus on automation and process improvements.
Minimum Requirements
- Bachelor's Degree or higher.
- At least 5 years of experience in software license administration, IT asset management, or enterprise application support.
- Minimum 2 years administering Microsoft 365 licenses and 2 years providing escalated enterprise IT technical support (L3 or L4).
- Minimum 1 year experience creating license usage/compliance reports in Excel and maintaining technical documentation.
Ideal Candidate Profile
- Experienced in managing complex software license portfolios with ability to optimize costs and compliance.
- Skilled in vendor management and cross-functional collaboration involving finance, procurement, and IT teams.
- Proficient in automation tools like PowerShell, Power Automate, Microsoft Graph, ServiceNow, and advanced Excel reporting.