BengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted on 28 Sept
Reach people at Takeda Pharmaceutical Company Limited
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Takeda Pharmaceutical Company Limited you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end employee lifecycle activities including hire, job changes, leave of absence, and termination with accuracy in HR systems like Workday and ServiceNow.
- Resolve Tier 2 employee and manager queries across multiple channels, supporting Tier 1 deflection through digital self-service and AI tools to improve efficiency and experience.
- Contribute to HR process improvement, automation, governance, and digital enablement while ensuring compliance and supporting global HR standards and transformation initiatives.
Minimum Requirements
- Experience in HR Shared Services, People Operations, or Customer Care with exposure to process improvement and automation initiatives.
- Proficiency in HR systems such as Workday, SAP, and ServiceNow, including case management.
- Ability to support Tier 2 query resolution with knowledge of employee lifecycle management and global HR compliance.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced operating within global, matrixed HR environments handling high-volume query resolution and employee lifecycle management.
- Skilled in leveraging digital HR tools, AI-enabled content, and process automation to enhance HR service delivery and employee experience.
- Strong stakeholder management and communication capabilities, able to collaborate across teams and support HR transformation and continuous improvement efforts.