Senior Network Operations Engineer
Sovos (company site, opens in a new tab)3+ yrsMumbaiOn-siteDirect career pageEst. 8–16 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own monitoring and troubleshooting of global network infrastructure using NOC tools, ensuring reliability and performance.
- Lead resolution of complex network issues, mentor junior analysts, and manage technical escalations and critical incidents.
- Collaborate with engineering, product, and support teams to resolve issues and contribute to operational foundations for scalability.
Minimum Requirements
- 3+ years of experience in network monitoring or support.
- Strong understanding of networking concepts and protocols with solid troubleshooting skills.
- Experience with monitoring tools, ticketing systems, and incident management processes.
- Professional fluency in English (written and verbal).
Ideal Candidate Profile
- Experienced in high-impact, fast-paced 24/7 network operations environments with ability to balance multiple priorities.
- Skilled in leading technical problem resolution and mentoring junior team members.
- Comfortable serving as a technical point of contact during critical incidents and collaborating cross-functionally to improve network operations.