Technical Architect - ServiceNow
Bristol Myers Squibb (company site, opens in a new tab)6+ yrsHyderabadOn-siteDirect career pageEst. 18–30 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Design, develop, test, maintain, and support ServiceNow platform architecture and integrations, ensuring best practices and lifecycle management.
- Collaborate with cross-functional teams, including product owners, ITQS, Cybersecurity, and Testing, to deliver secure, high-quality ServiceNow solutions aligned with business requirements and roadmap.
- Mentor junior developers and lead troubleshooting, performance tuning, and platform optimization efforts.
Minimum Requirements
- Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
- 6+ years of ServiceNow development and implementation experience with architectural focus.
- Proficiency with ServiceNow modules (ITSM, ITAM, ITOM, IRM, HRSD, SPM) and platform features including scripting, integrations, reporting, and performance tuning.
- Work Experience Required: 6+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced ServiceNow architect with strong exposure across multiple ServiceNow modules and certifications like CSA, CAD, or CIS preferred.
- Ability to independently manage complex priorities in a fast-paced environment and make data-driven decisions supporting platform evolution.
- Experience working with Agile methodologies and delivering technology solutions in regulated or life sciences settings preferred.