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Job Description
Structured overview of role & requirementsAbout This Role
Design, develop, test, maintain, and support ServiceNow platform architecture and integrations, ensuring best practices and lifecycle management.
Collaborate with cross-functional teams, including product owners, ITQS, Cybersecurity, and Testing, to deliver secure, high-quality ServiceNow solutions aligned with business requirements and roadmap.
Mentor junior developers and lead troubleshooting, performance tuning, and platform optimization efforts.
Minimum Requirements
Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
6+ years of ServiceNow development and implementation experience with architectural focus.
Proficiency with ServiceNow modules (ITSM, ITAM, ITOM, IRM, HRSD, SPM) and platform features including scripting, integrations, reporting, and performance tuning.
Work Experience Required: 6+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced ServiceNow architect with strong exposure across multiple ServiceNow modules and certifications like CSA, CAD, or CIS preferred.
Ability to independently manage complex priorities in a fast-paced environment and make data-driven decisions supporting platform evolution.
Experience working with Agile methodologies and delivering technology solutions in regulated or life sciences settings preferred.