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Job Description
Structured overview of role & requirementsAbout This Role
Provide Level 2 and Level 3 support for Java-based medical applications, including troubleshooting and root cause analysis.
Collaborate with cross-functional teams such as R&D, DevOps, and delivery teams to resolve user issues and meet SLA and project milestones.
Drive productivity through automation and continuous improvement; document processes and monitor application performance metrics.
Minimum Requirements
2-3+ years overall experience with 2-3 years relevant technology experience in Java application support.
Bachelor’s Degree required.
Hands-on experience with Java, J2EE, Spring Framework, Hibernate, web services, MVC Portals, and Java-based application support.
Experience with AWS Cloud, Liferay, MQ Series, Oracle RDBMS, Oracle Golden Gate, Dynatrace, Splunk, and Linux operating systems (Redhat, CentOS, or Ubuntu).
Ideal Candidate Profile
Experienced in application support within the medical industry or similar regulated environments focused on healthcare software.
Capable of managing multiple stakeholder relationships including R&D, DevOps, and delivery teams in a collaborative global environment.
Skilled in using performance monitoring tools and applying ITIL processes to maintain application lifecycle and resolve tickets efficiently.
