Quality and Continuous Improvement Program Manager, YouTube
YouTube (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 28–40 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Build and support a global quality program driving consistency and continuous improvement across workflows and processes.
- Improve KPIs by evolving the quality assurance system to better identify, measure, and enhance processes, tools, and training.
- Collaborate with senior cross-functional teams (Product, Enforcement, Partner) to align quality efforts with product launches and policy changes.
Minimum Requirements
- Bachelor's degree in HR, Business, a related field, or equivalent practical experience.
- Minimum 5 years experience building stakeholder relationships and identifying process issues to implement solutions with cross-functional teams.
- Experience with quality management principles such as Six Sigma, Total Quality Management, or COPC is preferred but not explicitly mandatory.
- Work location preference must be Bengaluru, Karnataka or Hyderabad, Telangana, India.
Ideal Candidate Profile
- Strategic experience managing large-scale programs aligning quality initiatives to business strategies with measurable outcomes.
- Strong data analysis and visualization skills using tools like SQL, Data Studio, or Tableau to derive insights and inform decisions.
- Proven ability to influence senior stakeholders and work cross-functionally in dynamic, fast-paced environments like content safety and product enforcement.