Sr Systems Support Engineer
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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end network infrastructure projects including design, implementation, testing, and handover.
Configure, maintain, and operate multi-vendor network and security devices including firewalls, load balancers, routers, switches, and cloud networking solutions (Azure and AWS).
Lead incident troubleshooting, outage management, root cause analysis, and serve as escalation point for complex network issues.
Minimum Requirements
6+ years of experience in core networking and security operations.
Hands-on experience with multi-vendor firewalls (Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, SonicWall, Palo Alto) and security tools (WAF, NIPS, Firewall Analyzer, DDoS protection).
Strong Azure networking expertise including Virtual Networks, NSGs, Azure Firewall, VPN Gateway, ExpressRoute, and troubleshooting Azure network issues.
Bachelor’s degree in Engineering or related discipline (or equivalent experience).
Ideal Candidate Profile
Experienced in hybrid cloud connectivity design, especially Azure networking with knowledge of high availability and disaster recovery.
Skilled in network automation using Python, Shell scripting, YAML and familiar with Infrastructure as Code tools like ARM templates, Bicep, or Terraform.
Capable of collaborating with senior engineers and mentoring junior team members, leading both tactical incident resolution and strategic infrastructure initiatives.