People Operations - Sr. Advisor

Serve as primary contact for employees and leaders to resolve HR inquiries regarding policies, compensation, benefits, payroll, performance management, and employee lifecycle transactions.

Manage HR data quality, perform HR transactions primarily using Workday and case management systems, and coordinate onboarding/offboarding processes.

Collaborate with People Partners and HR specialists to solve complex queries and support HR process improvements aiming for high employee satisfaction, accuracy, and timeliness.

Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.

6+ years of experience in HR Operations, HR Shared Services, People Operations, or customer support environments.

Experience working with HR systems, specifically Workday and HR case management platforms.

Strong communication skills and ability to manage multiple priorities in a fast-paced service-oriented environment.

Experienced in managing employee lifecycle processes within HR Shared Services or global/regional HR operations environments.

Comfortable working in virtual teams, supporting process standardization and continuous improvement initiatives.

Practical knowledge of local labor laws and HR compliance to ensure policy adherence.