Technical Operations Engineer
Arbor Education (company site, opens in a new tab)3+ yrsTrivandrumOn-siteDirect career pageEst. 6–10 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own the end-to-end operational health and execution of data migrations for Arbor products, ensuring smooth transitions of customer data from competitor systems.
- Lead root cause analysis, incident reviews, and continuous improvements for migration processes including defining triage, prioritization, and escalation frameworks.
- Serve as primary liaison between Onboarding, Support, and Migration Platform teams to manage migration risks, communicate status, and drive operational readiness for large-scale migration windows.
Minimum Requirements
- 3+ years of professional experience in data migration operations or support within production environments.
- Strong understanding of databases (including SQL), data validation, and integrity checks; familiarity with backend or scripting languages such as PHP or Python.
- Experience with cloud platforms (AWS, Azure), observability tools, version control systems (Git), and ticketing systems like JIRA.
- Work Experience Required: 3+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing complex, multi-product data migration projects with cross-team collaboration, including direct interaction with customer-facing teams.
- Skilled in operational incident management and proactive risk identification, maintaining composure under pressure and adapting plans dynamically.
- Capable of mentoring others and leading continuous process improvements while clearly communicating technical issues to diverse stakeholders.