Senior Site Reliability Engineer - Application Support (SRE)

Ensure reliability, scalability, and operational excellence of production systems with broad impact across product engineering teams.

Drive design of resilient systems, define Service Level Objectives (SLOs), and influence architecture to meet these SLOs.

Lead incident response, manage incident resolution, and own one key process such as incident management or automatic alerting across the team.

Strong technical knowledge in at least one: frontend (HTML, CSS, JavaScript, Angular), backend (Java, microservices, Kafka), or data engineering (PostgreSQL, Snowflake, ETL).

Experience with large cloud services and application infrastructure.

Experience in incident management and resolution within a SaaS environment.

Work Experience Required: Not explicitly mentioned in the JD.

Senior individual contributor comfortable leading processes related to incident response or automation within a reliability engineering context.

Experienced troubleshooting complex production issues and collaborating with cross-functional teams including engineering and customers.

Familiar with observability tools (Datadog, Dynatrace) and proactive in improving system reliability and operational processes.