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Job Description
Structured overview of role & requirementsAbout This Role
Own delivery and overall health of client engagements, ensuring scope, timelines, quality, and expectations are met.
Serve as primary interface for key client stakeholders, leading governance, reviews, and delivery discussions.
Drive continuous process improvements and monitor delivery/account metrics to support leadership decisions.
Minimum Requirements
Bachelor’s degree in Computer Science, Engineering, Business, or related field, or equivalent experience.
12+ years of experience in IT, Product Engineering, or Technology Services.
5+ years in Delivery Management, Program Management, Account Management, or similar leadership roles.
Strong experience managing enterprise client engagements and technology delivery.
Ideal Candidate Profile
Experienced delivery leader with a focus on process governance and client relationship management.
Able to lead and mentor cross-functional teams including Project Managers and Engineering Leads to align execution with client priorities.
Comfortable with modern technology and delivery tools such as Jira for tracking and communication.
