Senior Bilingual System Operations Specialist (Japanese)
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Job Description
Structured overview of role & requirementsAbout This Role
Monitor, control, and maintain enterprise IT systems across diverse infrastructure.
Provide proactive solutions by monitoring events, executing preventive tasks, and escalating incidents to ensure seamless operations.
Act as a trusted advisor to customers, supporting with best practices, resource utilization insights, and direct communication to meet their needs.
Minimum Requirements
Fluent in Japanese (JLPT N2 or higher) and English, both written and verbal.
At least 6 years of experience in a similar IT or technical operations role.
Proficiency in IT systems including networks, hardware, software, and troubleshooting.
Experience handling client communication and negotiations, including Japanese translation and interpretation skills.
Ideal Candidate Profile
Experienced in Windows and Linux operating systems with batch operations knowledge.
Has strong problem-solving and analytical skills with hands-on technical experience.
Holds a Bachelor’s degree in computer science, Information Technology, or related field; Windows Server certification is a plus.