Customer Intelligence & AI Lead

Build and lead development of a centralized Customer Intelligence Platform integrating multifaceted customer and commercial data for actionable insights.

Develop predictive models and AI-driven analytics to identify revenue growth, retention risks, and pricing optimization opportunities.

Partner cross-functionally to translate data insights into prioritized revenue growth initiatives and automated decision-support workflows.

Bachelor's degree in Data Science, Analytics, Statistics, Mathematics, Economics, Computer Science, Engineering, Business, or related field.

8+ years experience in Data Science, Customer Analytics, Business Intelligence, Revenue Analytics, Machine Learning, AI, or related disciplines.

Strong proficiency with SQL, Python, and modern analytics platforms; experience with large-scale customer and commercial datasets.

Work Experience Required: 8+ years in relevant analytics or AI roles.

Experienced leader in customer intelligence and AI combining technical expertise in predictive analytics with ability to influence executive-level strategic decisions.

Demonstrated ability to design and implement Customer 360 platforms and advanced analytical solutions in SaaS, fintech, or subscription-based business contexts.

Proven track record of cross-functional partnership to prioritize and execute data-driven revenue growth and retention strategies.