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Protocol Intelligence
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Job Description
Structured overview of role & requirementsAbout This Role
Lead or participate in initiatives to mitigate current and emerging business risks, including planning and execution within the business.
Design and assess controls and protocols addressing risk mitigation, sustainability, monitoring, and reporting.
Make independent decisions on moderately complex issues related to business operations and regulatory compliance; lead peers and key partners to deliver results and implement solutions.
Minimum Requirements
4+ years of experience in risk management, business controls, quality assurance, business operations, compliance, or related process experience.
Ability to work on-site at the work location.
Advanced skills in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Work Experience Required: 4+ years as specified; no explicit mention of degree or notice period.
Ideal Candidate Profile
Experienced in payment operations, particularly with ACH, ECS, and/or Instant Payments, and knowledgeable of Nacha and Real Time Payments operating rules.
Proficient in risk evaluation, audit support, issue management, and compliance in deadline-driven environments.
Capable of facilitating meetings, presenting documentation, multitasking, and making decisions in dynamic, complex contexts involving multiple stakeholders.