Managers Control Self-Assessment- Group Manager

Lead and manage a large team to design, implement, and optimize the Managers Control Self-Assessment (MCA)/Risk & Control Self-Assessment (RCSA) program.

Own execution and oversight of control activities, including periodic attestations, quality checks, risk identification, assessment, and reporting, ensuring timely remediation of control issues and operational risk events.

Drive improvements in MCA tools, methodologies, tracking, and reporting to enhance risk and control effectiveness and embed best practices across business functions.

14+ years of experience in operational risk management, compliance, audit, or related control functions within financial services.

Expertise in controls development and execution, knowledge of compliance laws, regulations, Citi’s policies, standards, and procedures.

Bachelor’s degree required; Master’s degree preferred.

Proven ability to lead control-related projects and programs and manage MCA/RCSA processes per ORM Policy & Framework.

Experienced leader capable of managing large teams and influencing senior stakeholders with compelling presentations and clear decision-making.

Strong strategic thinker who can balance big-picture risk insights with critical detail orientation to implement sustainable control solutions.

Deep understanding of Citi’s risk profiles and controls environment, with a proactive approach to risk mitigation and process improvements.