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Job Description
Structured overview of role & requirementsAbout This Role
Manage and coordinate daily operations of the assigned department or facility, ensuring efficient resource utilization and compliance with policies and safety standards.
Lead recruitment, training, supervision, and scheduling of team members to maintain high service standards and adequate coverage.
Serve as primary point of contact for customer interactions, resolving issues promptly to enhance customer satisfaction and loyalty.
Minimum Requirements
Proven experience in operations management or related role.
Bachelor's degree preferred; equivalent work experience accepted.
Location requirement: On-site in Pune, Maharashtra.
Scheduled weekly working hours: 48.
Ideal Candidate Profile
Demonstrates strong leadership skills with experience managing teams and driving performance.
Capable of making data-driven decisions and resolving operational challenges effectively.
Experienced in customer-facing roles with ability to maintain and improve client relationships.