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Job Description
Structured overview of role & requirementsAbout This Role
Drive workplace experience programs and lead the workspace experience team for employee engagement and support.
Serve as the single point of contact for daily workspace needs, issue resolution, and interaction with occupants and guests on office floors.
Manage client relationships, ensure service delivery meeting SLAs and KPIs, and support continuous improvement and operational procedures on-site.
Minimum Requirements
5-10 years of experience in Hospitality, Flight Attendant, Events Management, or Serviced Office roles.
Must be customer focused with proven ability to manage client relationships effectively.
Ability to work on-site in Bengaluru, Karnataka, India.
Work Experience Required: 5-10 years relevant experience as stated above.
Ideal Candidate Profile
Experienced in managing customer-centric workplace or hospitality environments with strong client/stakeholder engagement skills.
Demonstrates leadership capabilities in team management, training, and fostering collaborative relationships.
Possesses strong organizational, problem-solving, and communication skills adaptable to dynamic, client-driven environments.