Senior IT Systems Engineer (L3 Support)
66degrees (company site, opens in a new tab)7–10 yrsBengaluru, PuneOn-siteDirect career pageEst. 20–35 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Serve as final escalation point for complex IT issues from L1/L2 support, ensuring resolution within SLAs.
- Architect, implement, and manage enterprise identity solutions including SSO and IDP platforms, plus oversee Google Workspace and Atlassian Jira Service Management environments.
- Lead advanced endpoint and storage infrastructure management, problem management, automation of user lifecycle provisioning, and technical documentation including architecture diagrams.
Minimum Requirements
- 7–10+ years of experience in IT support, system administration, or infrastructure engineering.
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Expertise with enterprise identity protocols (OAuth 2.0, SAML 2.0, OpenID Connect) and provisioning (SCIM, JIT).
- Advanced skills in Google Workspace Administration, Atlassian Jira Service Management, and enterprise Mac OS/Windows endpoint management.
Ideal Candidate Profile
- Experienced in managing complex identity migrations and enterprise-grade MDM deployments in large organizations.
- Proficient in automating IT workflows and integrating APIs for ITSM platforms to improve operational efficiency.
- Comfortable defining technical standards and security architectures in collaboration with IT leadership for stable and secure infrastructure environments.