IBE Analyst

Execute and manage end-to-end administrative and operational tasks related to customer orders and business processes, ensuring compliance with SOPs and policies.

Coordinate with global and regional stakeholders to maintain accurate project, contract, and proposal statuses in business systems (e.g., SAP, IFS) through their lifecycle.

Extract and analyze data to generate reports, support root cause analysis for deviations, and respond to audit processes as required.

Bachelor’s Degree in Science, Commerce, Business Administration, or equivalent.

3-5 years of relevant experience in Business Operations with exposure to global work styles and client engagement remotely.

Willingness to work flexible shifts across global time zones including NA/LA time zones.

Experience with data analytics, reporting, MS Excel, MS PowerPoint, handling large datasets, SAP Contracts/Order entry as required.

Demonstrated ability to act as a point of contact for internal customer queries and manage stakeholder communications effectively.

Experience driving continuous improvement initiatives and process optimizations in a fast-paced, dynamic environment.

Strong problem-solving skills with attention to detail and capability to manage complex data and commercial contract aspects.