Global Software Support Engineer
Applied Materials, Inc.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Analyze and resolve moderate complexity software application and system issues on Applied Materials equipment.
Provide customer software support through ticketing system and communicate updates to stakeholders.
Create, test, and verify software change notifications and contribute to software design, documentation, and feature guidance.
Minimum Requirements
4 to 8 years of relevant work experience in software support or related field.
Willingness to relocate to Dholera, Gujarat after approximately 1 to 1.5 years in Bangalore.
Ability to travel up to 50% of the time as part of job responsibilities.
Proficiency in software troubleshooting, documentation, and communication as per role requirements.
Ideal Candidate Profile
Experienced in moderately complex software application support within engineered equipment environments.
Capable of providing clear technical communication and training to junior engineers.
Competent in balancing customer support with collaborative development and documentation tasks in a global technology company.