Infrastructure Engineer III- Network Operation Merchant Services
JPMorgan Chase & Co. (company site, opens in a new tab)3+ yrsHyderabad, BengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own incident, problem, and change management for network infrastructure components within Infrastructure Platforms, ensuring service delivery and risk management.
- Drive improvements in monitoring, capacity analysis, and remediation workflows using AI-assisted tools, validating outcomes for resiliency, security, and compliance.
- Lead and mentor junior team members, act as primary customer interface for infrastructure issues, and document processes aligned with organizational goals.
Minimum Requirements
- 3+ years of applied infrastructure engineering experience with formal training or certification.
- Expertise in network technologies including Routing & Switching, IP Services (Load Balancing, Firewalls), Datacenter Technologies (Nexus, ASR, VXLAN, Cisco ACI), and Optical (Ciena).
- Experience in banking, exchange, or technology environments within a global organization.
- Familiarity with scripting languages (Python, Ansible) and monitoring tools (Splunk, SevOne, ThousandEyes); experience using enterprise-authorized AI capabilities in infrastructure workflows.
Ideal Candidate Profile
- Experienced infrastructure engineer comfortable managing complex network environments in large global financial or technology firms.
- Ability to independently apply technical knowledge to medium-scope projects focused on operational resiliency and capacity management using AI-assisted methods.
- Strong in leadership and mentoring roles with a customer-centric approach, acting as a key operational interface and process owner.