Infrastructure Engineer III- Network Operation Merchant Services
JPMorgan Chase & Co.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Own incident, problem, and change management for network infrastructure components within Infrastructure Platforms, ensuring service delivery and risk management.
Drive improvements in monitoring, capacity analysis, and remediation workflows using AI-assisted tools, validating outcomes for resiliency, security, and compliance.
Lead and mentor junior team members, act as primary customer interface for infrastructure issues, and document processes aligned with organizational goals.
Minimum Requirements
3+ years of applied infrastructure engineering experience with formal training or certification.
Expertise in network technologies including Routing & Switching, IP Services (Load Balancing, Firewalls), Datacenter Technologies (Nexus, ASR, VXLAN, Cisco ACI), and Optical (Ciena).
Experience in banking, exchange, or technology environments within a global organization.
Familiarity with scripting languages (Python, Ansible) and monitoring tools (Splunk, SevOne, ThousandEyes); experience using enterprise-authorized AI capabilities in infrastructure workflows.
Ideal Candidate Profile
Experienced infrastructure engineer comfortable managing complex network environments in large global financial or technology firms.
Ability to independently apply technical knowledge to medium-scope projects focused on operational resiliency and capacity management using AI-assisted methods.
Strong in leadership and mentoring roles with a customer-centric approach, acting as a key operational interface and process owner.