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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of Collection Executives and third-party recovery agencies to meet collection targets in the assigned cluster.
Own delinquency rates and oversee recovery of overdue payments, implementing strategies to control roll rates and minimize delinquencies.
Analyze portfolio data to develop and execute collections strategies ensuring compliance and operational efficiency, prepare regular performance reports.
Minimum Requirements
Minimum 5+ years of experience in collections including 1-2 years in team lead or supervisory role.
Graduate degree required.
Prior experience in bank, new-age NBFC, or Fintech company preferred.
Work Experience Required: 5+ years in collections with leadership experience.
Ideal Candidate Profile
Experienced leader capable of motivating and managing collection teams to achieve targets under pressure.
Strong analytical skills to interpret collection trends and optimize strategies effectively.
Familiar with regulatory compliance and operational procedures in banking or fintech collections environment.