Workspace Experience Ambassador

Serve as the main point of contact to create a welcoming, high-quality workspace experience for employees and visitors, fostering community and engagement.

Own and improve all hybrid workspace services, maintaining high standards and minimal complaints through data analysis and proactive enhancements.

Plan, promote, and execute community and workspace events; collaborate across teams to drive engagement and support client sustainability and well-being initiatives.

Minimum 2+ years’ experience in customer service, events, sales, or related fields; prior co-working, corporate real estate, or startup experience is preferred but not mandatory.

Proficiency in Microsoft Office and email communications is required.

Must be flexible to work shifts and occasionally outside regular hours.

Work Location: On-site in Pune, Maharashtra, India; Work Experience Required: Minimum 2+ years explicitly mentioned in the JD.

Experienced in customer-facing roles with the ability to translate user feedback and workspace data into actionable improvements.

Capable of managing multiple tasks including event coordination, communication content creation, and technology adoption in a hybrid work environment.

Comfortable working in a dynamic, service-oriented environment with a proactive, community-building operating style.