Client Server Software Analyst
TSYS (Total System Services)Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end testing activities including test design, execution, defect triage, retesting, and closure for ServiceNow stories, integrations, upgrades, and releases.
Create, maintain, and execute manual and automated (ATF) test cases validating ServiceNow functionality across workflows, roles, integrations, portals, and data.
Lead defect triage and collaborate with developers and product owners to ensure quality delivery, while supporting sprint, release, upgrade, regression, integration, and UAT testing.
Minimum Requirements
Experience required: Not explicitly mentioned in the JD.
Hands-on experience testing ServiceNow or similar enterprise workflow platforms with manual and ATF automated tests.
Proficiency in JavaScript scripting and ability to troubleshoot ServiceNow configurations and scripts (business rules, client scripts, UI policies, ACLs, flows).
Familiarity with defect lifecycle management, sprint-based testing, and documentation of defects with actionable details.
Ideal Candidate Profile
Strong technical proficiency specifically with ServiceNow platform testing and automation tooling (ATF) including troubleshooting platform behavior.
Experienced in collaborating closely with cross-functional agile teams (developers, product owners, QA) to deliver quality in sprint-based environments.
Detail-oriented with strong issue triage skills able to distinguish root cause across defects, requirements gaps, data/configuration issues to support efficient defect resolution.