Technical Design Lead for Salesforce Field Service Management
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Job Description
Structured overview of role & requirementsAbout This Role
Own the technical design, architecture, and development of Salesforce Field Service Management (FSM) Core and FSM Mobile solutions.
Lead internal and external teams in FSM implementation, establish guidelines and validate all technical designs.
Collaborate with Product Owners and Enterprise Architects to ensure solution scalability, maintainability, security, and alignment with business objectives and IT standards.
Minimum Requirements
Minimum 12 years of IT industry experience, including at least 8 years in Salesforce expertise and hands-on experience with Salesforce Field Service Lightning and Service Cloud.
M.Sc. degree or equivalent.
Salesforce App Builder and Developer certification(s) mandatory; other Salesforce certifications advantageous.
Experience with custom mobile architectures and Salesforce data integrations with backend systems like SAP and IoT.
Ideal Candidate Profile
Proven leadership experience in matrix and international organizations working with globally distributed stakeholders.
Strong track record in managing supplier and development partner collaborations specifically around Salesforce FSM implementations.
Ability to balance maximizing out-of-the-box Salesforce functionality with necessary customizations to meet business needs.