Technical Design Lead for Salesforce Field Service Management
KONE Corporation (company site, opens in a new tab)12+ yrsPuneOn-siteDirect career pageEst. 30–45 LPA
Posted on 28 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own the technical design, architecture, and development of Salesforce Field Service Management (FSM) Core and FSM Mobile solutions.
- Lead internal and external teams in FSM implementation, establish guidelines and validate all technical designs.
- Collaborate with Product Owners and Enterprise Architects to ensure solution scalability, maintainability, security, and alignment with business objectives and IT standards.
Minimum Requirements
- Minimum 12 years of IT industry experience, including at least 8 years in Salesforce expertise and hands-on experience with Salesforce Field Service Lightning and Service Cloud.
- M.Sc. degree or equivalent.
- Salesforce App Builder and Developer certification(s) mandatory; other Salesforce certifications advantageous.
- Experience with custom mobile architectures and Salesforce data integrations with backend systems like SAP and IoT.
Ideal Candidate Profile
- Proven leadership experience in matrix and international organizations working with globally distributed stakeholders.
- Strong track record in managing supplier and development partner collaborations specifically around Salesforce FSM implementations.
- Ability to balance maximizing out-of-the-box Salesforce functionality with necessary customizations to meet business needs.