Salesforce Lead Engineer - Business Analyst
Waters Corporation (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted on 27 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive the design, enhancement, and scalable implementation of Salesforce features aligned with business goals, collaborating with architects, developers, and business stakeholders.
- Gather, document, and translate business requirements into detailed user stories, acceptance criteria, and process flows for Salesforce CRM solutions.
- Define and implement testing strategies, support user acceptance testing, and develop training materials to improve system adoption and efficiency.
Minimum Requirements
- Bachelor’s degree in computer science, information technology, or related field.
- 5+ years of Salesforce experience as a Business Analyst, Product Owner, or primary support role.
- Expertise in Salesforce administration including process builder, flow, profiles, customizing objects, approvals, and Lightning Experience.
- Experience gathering requirements and working in Agile/Scrum environments.
Ideal Candidate Profile
- Experience working cross-functionally with business stakeholders and CRM teams to deliver scalable Salesforce solutions in sales, service, and marketing domains.
- Demonstrated ability to translate complex business needs into technical requirements and user stories with strong process improvement focus.
- Prior exposure to Salesforce certifications (Administrator, Business Analyst, Sales and Service Consultant) and knowledge of Salesforce integrations (MuleSoft, APIs) is advantageous.