Salesforce Lead Engineer - Business Analyst
Waters CorporationMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Drive the design, enhancement, and scalable implementation of Salesforce features aligned with business goals, collaborating with architects, developers, and business stakeholders.
Gather, document, and translate business requirements into detailed user stories, acceptance criteria, and process flows for Salesforce CRM solutions.
Define and implement testing strategies, support user acceptance testing, and develop training materials to improve system adoption and efficiency.
Minimum Requirements
Bachelor’s degree in computer science, information technology, or related field.
5+ years of Salesforce experience as a Business Analyst, Product Owner, or primary support role.
Expertise in Salesforce administration including process builder, flow, profiles, customizing objects, approvals, and Lightning Experience.
Experience gathering requirements and working in Agile/Scrum environments.
Ideal Candidate Profile
Experience working cross-functionally with business stakeholders and CRM teams to deliver scalable Salesforce solutions in sales, service, and marketing domains.
Demonstrated ability to translate complex business needs into technical requirements and user stories with strong process improvement focus.
Prior exposure to Salesforce certifications (Administrator, Business Analyst, Sales and Service Consultant) and knowledge of Salesforce integrations (MuleSoft, APIs) is advantageous.