Operations Team Member-Support Services-Quality Control-Operations 360
Kotak Securities LimitedMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Coordinate and communicate with multiple process, product teams, RPCs, and business units to ensure smooth operations and implementation of new processes.
Conduct trainings for RPCs and perform quality control checks on Retail Liability Operations processes against defined parameters and regulatory requirements.
Handle GL reconciliation, coordinate with IAD audits, implement controls before and after audits, and liaise with compliance, legal, marketing, and other departments.
Minimum Requirements
Knowledge of KYC documents and regulations is mandatory.
Experience with quality control, regulatory compliance, and process audits is required though exact years not explicitly mentioned.
Proficiency in MS Excel, Word, PPT, and ability to build queries using DWH, SQL, or similar reporting systems.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in multi-stakeholder coordination involving compliance, audit, and operations teams in financial services or related domain.
Comfortable with audit processes, GL reconciliation, quality control checks, and regulatory tracking within Retail Liability Operations or similar domains.
Detail-oriented with strong technical skills in data extraction and reporting using SQL/DWH and MS Office tools for operational control and training purposes.