Operations Team Member-Support Services-Quality Control-Operations 360
Kotak Securities Limited (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 3.5–6 LPA
Posted on 27 Sept
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Job description
Structured overview of role & requirements
About This Role
- Coordinate and communicate with multiple process, product teams, RPCs, and business units to ensure smooth operations and implementation of new processes.
- Conduct trainings for RPCs and perform quality control checks on Retail Liability Operations processes against defined parameters and regulatory requirements.
- Handle GL reconciliation, coordinate with IAD audits, implement controls before and after audits, and liaise with compliance, legal, marketing, and other departments.
Minimum Requirements
- Knowledge of KYC documents and regulations is mandatory.
- Experience with quality control, regulatory compliance, and process audits is required though exact years not explicitly mentioned.
- Proficiency in MS Excel, Word, PPT, and ability to build queries using DWH, SQL, or similar reporting systems.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in multi-stakeholder coordination involving compliance, audit, and operations teams in financial services or related domain.
- Comfortable with audit processes, GL reconciliation, quality control checks, and regulatory tracking within Retail Liability Operations or similar domains.
- Detail-oriented with strong technical skills in data extraction and reporting using SQL/DWH and MS Office tools for operational control and training purposes.