Live Operations Analyst (Strong SQL & ETL)
Reveleer (company site, opens in a new tab)2+ yrsChennaiHybridDirect career pageEst. 5–9 LPA
Posted on 26 Sept
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Job description
Structured overview of role & requirements
About This Role
- Monitor and manage Tier 1-2 production data workflows including diagnosis, validation, recovery, and escalation within live operations.
- Operate and monitor Flatfile and MuleSoft integrations, ensuring accurate workflow execution and documented recovery procedures.
- Support secure data delivery and access operations using SQL for validation and maintain disciplined incident documentation and escalation procedures.
Minimum Requirements
- Minimum 2 years experience in production support or comparable technical operations environment.
- Hands-on experience with Flatfile and MuleSoft production operations and recovery.
- Basic-to-intermediate SQL skills for diagnostic and validation purposes.
- Ability to work offshore overnight shifts and participate in 24x7 rotational shift schedules.
Ideal Candidate Profile
- Experienced in multi-tool production environments with strong adherence to runbooks, SOPs, and disciplined escalation procedures.
- Skilled in troubleshooting and operational recovery with emphasis on accurate documentation and tiered escalation.
- Background in regulated or high-volume data environments preferred, with healthcare payer or related domain knowledge as a plus.